Travel consultant CV template and example

This travel consultant CV template follows an experienced leisure-travel adviser selling package holidays and tailor-made trips. The Word example combines destination knowledge, sales results, booking administration and customer care. The guide explains how to present those strengths for retail, specialist and business-travel roles, including applications from people moving into travel from another sales or service background.

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Content of this CV template

How to write a travel consultant CV

A good travel consultant CV shows how you turn a customer’s plans into a suitable booking and look after the details that follow. Destination knowledge matters, but so do sales conversations, accurate reservations, supplier relationships and help when arrangements change. The balance depends on whether you are applying to a high-street agency, a tailor-made specialist or a business-travel company.

Make the type of travel you sell clear

Open with your market and strongest experience. A retail adviser selling family packages and cruises has a different profile from a country specialist designing complex itineraries or a business-travel consultant handling corporate accounts. Identify your customer base, destinations or products, and the responsibilities you take from enquiry to completion.

A useful profile might combine independent-agency experience, a Mediterranean and USA specialism, ownership of bookings and a record against a defined sales target. For a corporate role, reservation systems, service standards, fare knowledge and handling changes are likely to deserve earlier attention. A country specialist can lead with regional knowledge and the ability to create and sell personalised trips.

Keep “passion for travel” connected to something the employer can use. An understanding of realistic journey times, the differences between resorts or the needs of a particular customer group gives that enthusiasm substance. Your employment examples should then show how you apply it.

Demonstrate destination knowledge through recommendations

A list of countries visited provides only part of the picture. Choose the destinations relevant to the job and explain the kind of knowledge you offer: family hotels, self-drive routes, rail journeys, cruise products or specialist activities. Distinguish personal travel, educational visits, supplier training and destinations you regularly sell. Each can be valuable for a different reason.

For a specialist application, a compact destination-experience section can be worthwhile. Include the area, nature of the visit and any practical insight that supports the role. A recent hotel inspection programme may be more useful than a long list of holidays. For broader retail travel, one or two lines within skills or additional information are usually enough.

Use a work example to show how recommendations meet the customer’s brief. You might have adjusted a touring route to suit the client’s preferred pace, compared different accommodation options for a family or coordinated transfers around a late arrival. The CV needs the judgement you brought to the booking, not a detailed itinerary.

Explain your sales contribution with the right figures

Travel sales measures can look similar while describing very different things. Total booking value, commission, gross profit and personal earnings are separate figures. Name the measure and time period so the reader can interpret the result. If your employer uses gross-profit targets, an achievement against that target is often more useful than an unlabelled revenue figure.

Conversion is helpful when the starting group is clear. Does it mean bookings from new enquiries, formal quotations or qualified leads? State the basis and compare similar periods. The example CV compares the same six months in successive years, giving the result more context in a seasonal industry. A new consultant can use progress towards target or a smaller successful campaign where that is the strongest available evidence.

Repeat and referral business can show the value of customer relationships. Give the count or share of bookings and explain the period. Pair the result with the service or follow-up behind it: remembering preferences, responding to an enquiry promptly or keeping contact after the trip. A general claim of excellent service becomes much more convincing when the work and outcome sit together.

For a retail branch, relevant achievements may also include a destination evening, a cruise promotion or enquiries generated through local social media. Explain what you organised, your part in the follow-up and the resulting bookings. For a business-travel role, service measures, account retention and handling complex changes may be more relevant than retail sales campaigns.

Show how you manage a booking after the sale

Include the operational work that keeps travel arrangements accurate: passenger details, supplier confirmations, payment deadlines, requests, documentation and amendments. State which parts you own and where you liaise with an operator or specialist team. This is particularly useful for applicants whose job title sounds sales-focused but whose responsibilities cover the complete customer journey.

A short example of resolving a problem can demonstrate calm communication and organisation. It might involve a changed flight schedule, an unavailable hotel, a transfer discrepancy or a cancellation. Describe how you worked with the supplier and kept the customer informed, then give the outcome. The point is to show your contribution without filling the CV with the customer’s travel history.

Assistance and accessibility requests can also be relevant. Present the way you gathered requirements, recorded them and coordinated confirmations with suppliers. For travel-information responsibilities, explain how you used current official advice and operator guidance. The FCDO travel-advice pages are a useful reference where this forms part of your work.

Be specific about booking systems and ticketing

Separate reservation platforms, tour-operator portals, customer records and global distribution systems. A recruiter needs to know what you can do in each. “Traveltek iSell for quotations and reservations; branch CRM for customer history and follow-up” gives a clear picture of retail work. “Amadeus” on its own leaves open whether you search fares, build bookings, issue tickets or handle exchanges and refunds.

If GDS work is central to the vacancy, put the system and practical functions in the skills section, supported by your recent employment. Mention recency where it helps: regular current use, previous daily use or completed training. A course can demonstrate preparation, while workplace examples show how you use the system under real booking deadlines.

For corporate travel, also describe the customers and arrangements involved: individual travellers or groups, domestic and international journeys, air and rail, hotels, changes and out-of-hours support. Account travel policies, approvals and service expectations can be useful context. Choose the parts of the workflow you actually handle so the application is easy to match to the role.

Present product training and qualifications in a useful order

Relevant travel and tourism qualifications, apprenticeships and reservation-system training belong in a clear education or development section. Add selected destination, cruise-line or tour-operator training where it supports the vacancy. An experienced adviser can summarise ongoing product updates, reserving individual entries for the most substantial or relevant learning.

First-hand knowledge and sales experience may carry more weight than an extensive course list. For a destination-specialist vacancy, put the relevant travel experience where it will be seen quickly. For a first role, coursework in itinerary planning or customer service can help, especially when you explain a practical project and the decisions it involved.

Language skills are useful when their application is clear. State the language and level, and mention customer or supplier communication where relevant. Working rotas, weekends and telephone or home-based service can be addressed briefly if they are part of the advertised role.

Build a strong application when you are new to travel

Retail, hospitality and contact-centre experience can supply valuable evidence: finding out what a customer needs, comparing options, meeting a target, keeping accurate records and resolving a problem. Develop a few of those examples, then add destination knowledge and relevant learning. The customer service CV example offers a useful starting point for presenting service experience.

Personal travel becomes most persuasive when it demonstrates something transferable to the job. Planning a multi-stop journey can show research and attention to practical details; independent travel may develop local knowledge useful to a specialist employer. Keep the focus on the relevant experience rather than making the CV a travel diary.

For experienced applicants moving between leisure and corporate travel, explain the bridge. Customer relationships, booking accuracy and disruption handling may transfer well, while systems or account-policy experience may need separate development. If your next step is branch leadership, give added space to coaching, team targets, rota cover and supplier events alongside your personal sales record.

Travel Consultant CV FAQs