Waitress CV example

This polished and professional ATS-friendly waitress CV template is designed to help you create an impressive application for roles in the hospitality industry. The example content is tailored specifically for waitress positions but is also well-suited for other customer-facing roles, such as Food and Beverage Assistant, Server, or Hospitality Team Member. It showcases essential skills like providing exceptional customer service, managing multiple tasks in fast-paced environments, and collaborating effectively with team members. Perfect for candidates aiming to highlight their organisational abilities, attention to detail, and commitment to creating positive dining experiences, this CV also demonstrates transferable skills that are valuable across a range of hospitality and catering roles.

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Content of this CV template

How to write a waitress CV

If you’re applying for a waitress role, crafting a strong CV is the first step to getting hired. A waitress CV should not only showcase your relevant experience but also demonstrate your ability to thrive in the fast-paced, customer-focused environment of hospitality. This guide will walk you through everything you need to know to create a waitress CV that stands out.

1. Research the role and employer

Before you start writing, take the time to research the restaurant, café, or bar you’re applying to. Understanding the type of establishment and its clientele will help you tailor your CV. For instance, a fine-dining restaurant might value elegance and attention to detail, while a family-friendly café might prioritise friendliness and multitasking.

Scan the job description carefully for keywords and skills that are important to the employer, such as “teamwork,” “multitasking,” or “knowledge of POS systems.” These should guide the content of your CV.

2. Structure your CV effectively

A clear, well-structured CV is easy for employers to read. Use the following sections:

• Contact details: Include your full name, phone number, email address, and location (city and county is enough).
• Personal statement: A short introduction summarising who you are and what you bring to the role.
• Work experience/history: A detailed history of your relevant roles, focusing on responsibilities and achievements.
• Skills: A list of specific skills tailored to the waitress role.
• Education and certifications: Highlight relevant qualifications and any additional training.
• Hobbies and interests: Include if they demonstrate transferable skills or enthusiasm.
• References: State “Available on request” unless otherwise specified.

3. Write an engaging personal statement

Your personal statement is your chance to grab the employer’s attention. Keep it short—about 3–4 sentences—and tailor it to the job. Mention your experience, key skills, and enthusiasm for the role.

Example:

“I am an experienced waitress with three years in high-volume restaurants and pubs, adept at delivering exceptional customer service while managing up to six tables during peak periods. I am certified in Food Safety Level 2, with additional skills in creating promotional materials using Microsoft Publisher, enhancing team marketing efforts. I am known for resolving customer complaints swiftly, upselling menu items to increase revenue, and training new team members to maintain service standards.”

4. Highlight your work experience

Your work experience section should be detailed yet concise, listing your previous roles in reverse chronological order. Include:

• Job title
• Name of the employer and location
• Dates of employment
• A bullet-point list of responsibilities and achievements

Focus on transferable skills like communication, teamwork, and attention to detail. Where possible, quantify your achievements to show your impact.

If you lack formal experience, include other customer-facing roles or even volunteer work. For example, if you worked in retail, you could emphasise skills like handling cash, helping customers, and staying calm under pressure.

5. Tailor your skills section

The skills section should be tailored to the job description. Include both hard and soft skills that are relevant to the role. Here are some examples:

• Customer service: Delivering friendly and professional service to all guests.
• Multitasking: Managing multiple tables while maintaining high standards.
• Communication: Engaging effectively with customers and team members.
• Attention to detail: Ensuring orders are accurate and special requests are met.
• Teamwork: Collaborating with colleagues to deliver smooth service.
• Problem-solving: Handling customer complaints calmly and efficiently.
• Point-of-sale (POS) systems: Operating payment and order systems.

6. Include relevant certifications

Certifications aren’t always essential for waitress roles, but they can strengthen your application. Include anything that demonstrates your commitment to health, safety, or professional development. Examples include:

• Food Safety Level 2 Certificate
• Allergen Awareness Training
• First Aid Training
• Alcohol Licensing Awareness

If you don’t have these certifications, consider taking a short course—many are available online and will make your application more competitive.

7. Showcase transferable hobbies and interests

The hobbies section is optional, but it can help humanise your CV and showcase transferable skills. Focus on activities that demonstrate traits like teamwork, resilience, or communication.

Avoid generic hobbies like “watching TV” or “socialising” unless you can link them to valuable skills.

8. Tailor your CV to the role

One of the most important tips is to tailor your CV for every application. Use the job description as a guide, ensuring that your CV reflects the specific requirements of the role. For instance, if the job description emphasises upselling, include examples of how you increased sales in previous roles.

9. Proofread and format professionally

First impressions matter, so ensure your CV is polished and error-free. Use a professional font like Arial or Calibri in size 10–12, and keep formatting consistent throughout. Use bullet points for easy readability, and avoid large blocks of text.

After writing, proofread carefully or ask someone you trust to review your CV for grammar, spelling, and clarity.

10. Avoid common mistakes

To ensure your CV stands out for the right reasons, avoid these common pitfalls:

• Too much information: Keep it concise and relevant. Aim for one to two pages.
• Spelling or grammar errors: Mistakes can make you seem careless.
• Unprofessional email addresses: Use a simple email address based on your name.
• Generic personal statements: Tailor your introduction to each application.
• Lack of examples: Back up your claims with specific achievements or experiences.

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